jaya 777's Privacy Policy

1. Introduction and Scope

jaya 777 places the highest priority on the privacy of its users. This Privacy Policy ("Policy") applies to users of the jaya 777 website, mobile application and related services ("Platform").

In this policy, "we" or "our" refers to the organisation operating jaya 777, and "you" or "user" refers to any person, registered or unregistered, who uses the Platform.

Our Terms and Conditions complement this Privacy Policy. By creating an account or using the Platform, you consent to the data processing practices described in this policy.

This policy may be revised from time to time. If any significant changes are made, we will notify you through the Platform. We recommend reviewing this page regularly.

2. What Data We Collect

jaya 777 collects only the data that is necessary to provide services, manage accounts and ensure security. The categories of data collected are outlined below:

2.1 Registration and Identity Information

• Full name and date of birth (for age verification — to confirm 21+)
• Email address and mobile number
• Username chosen by the user
• Copy of national ID card or passport (if required during the identity verification process)

2.2 Financial Transaction Information

• Mobile wallet numbers (bKash, Nagad, Rocket, Upay)
• Deposit and withdrawal amounts and dates
• Transaction reference numbers

2.3 Usage and Technical Information

• IP address and device type
• Browser and operating system information
• Gaming activity and betting history on the Platform
• Login times and session-related information
• Data collected through cookies and similar tracking technologies

2.4 Communication Information

When you contact our support team via live chat or email, the content and duration of that conversation may be recorded. This helps with improving service quality and resolving disputes.

Data Type	Purpose of Collection	Retention Period
Identity and Registration Information	Account creation and age verification	5 years after account closure
Financial Transaction Information	Payment processing and audit	7 years from the transaction date
Usage and Technical Information	Security and fraud prevention	2 years from the date of collection
Support Conversations	Service quality improvement and dispute resolution	3 years from the date of the conversation

3. Purpose of Data Use

Collected data is used for the following purposes:

3.1 Service Delivery and Operations

Your data is used to create and manage your account, process deposits and withdrawals, facilitate gaming activity, and distribute bonuses and rewards.

3.2 Identity Verification and Security

jaya 777 verifies the identity of all users. This helps prevent fraudulent activity, money laundering and unauthorised account access. Preventing users under 21 from opening accounts is also part of this process.

3.3 Customer Support

Our support team provides assistance in Bengali and English 24/7. Your contact information and account details are used to resolve issues quickly.

3.4 Responsible Gaming

As part of our Responsible Gaming programme, your gaming activity is monitored. If unusual or risky behaviour is identified, we may offer you support or impose limits if necessary.

3.5 Marketing Communications

With your consent, we may send you relevant offers, bonuses and promotional information. You can opt out of such communications at any time.

3.6 Technical Improvement

Analytical data is used to review platform performance, identify issues and improve the user experience.

4. Sharing Data with Third Parties

jaya 777 never sells or rents your personal data. However, data may be shared in a limited way in specific circumstances:

4.1 Service Provider Partners

Transaction-related data is shared with bKash, Nagad, Rocket and Upay for payment processing. Minimum necessary data may also be shared with game provider studios. All such partners operate under strict confidentiality agreements.

4.2 Legal Obligations

Data may be disclosed in response to applicable laws in Bangladesh, court orders or legitimate requests from government authorities. In such cases, only the minimum data required by law will be disclosed.

4.3 Fraud Prevention

Necessary data may be shared with relevant authorities or security partners to address fraudulent activity, money laundering or security threats.

4.4 Business Transfers

In the event of a company merger, acquisition or asset sale, user data may be transferred. In such cases, we will notify you in advance.

5. Cookies and Tracking Technologies

Cookies and similar technologies are used on the jaya 777 platform. Cookies are small text files stored in your browser.

5.1 Essential Cookies

These cookies are essential for maintaining login sessions, validating security tokens and ensuring the basic functionality of the platform. Without them, the platform will not work properly.

5.2 Analytical Cookies

These cookies are used to understand how users interact with the platform. The data obtained is analysed in aggregate and is not used to directly identify any individual.

5.3 Preference Cookies

These cookies are used to remember your preferred language, display settings and other personalised preferences.

5.4 Cookie Controls

You can block or delete cookies other than essential cookies through your browser settings. However, doing so may limit certain features of the platform.

6. Data Security Measures

jaya 777 has adopted industry-standard technical and organisational measures to protect your data.

6.1 Encryption

All data transfers on the platform are secured by SSL/TLS encryption. Sensitive stored data such as passwords and financial details are also kept in encrypted form.

6.2 Access Controls

Only authorised staff can access your data, and only to the extent required for their work. All access is logged and regularly audited.

6.3 Two-Factor Verification (OTP)

OTP verification is used during account login and important transactions, which prevents unauthorised access.

6.4 Security Monitoring

Suspicious activity is identified through continuous security monitoring. A dedicated team is always on hand to ensure a rapid response if any security breach occurs.

6.5 Response to Data Breaches

If a data breach occurs, we will promptly notify affected users and take every effort to resolve the issue.

7. Your Rights and Options

You have the following rights regarding your personal data:

7.1 Right to Access

You can request a copy of the data jaya 777 holds about you. We will provide the data within 30 days of receiving the request.

7.2 Right to Rectification

If any data stored in your account is incorrect or incomplete, you can request that it be corrected. It is your responsibility to ensure your information is accurate at all times.

7.3 Right to Erasure

In certain circumstances you can request that your data be deleted. However, some data may need to be retained for a specified period due to legal obligations and ongoing transactions.

7.4 Right to Withdraw from Marketing Communications

You can unsubscribe from promotional emails or messages at any time. This can be done through account settings or via support.

7.5 Right to Object to Data Processing

You have the right to object to certain types of data processing. However, some processing may be essential to provide the service, so limitations may apply in those cases.

8. Protection of Minors

All services on jaya 777 are for persons aged 21 or above only. We do not knowingly collect data from any minor.

Age verification is a mandatory step in the registration process. If it is proven that a user created an account while underage by providing false information, that account will be closed immediately and the associated data will be securely deleted.

If a parent or guardian suspects that their child has created an account on our platform, please contact our support team.

9. International Data Transfers

In some cases, your data may be processed on servers outside Bangladesh in order to provide our services. In such cases, we ensure that the data protection standards are consistent with this policy.

All third-party partners with whom data is shared are contractually bound to maintain appropriate data protection standards. Detailed information about the company is available on our About Us page.

10. Policy Changes and Updates

This Privacy Policy may be updated from time to time due to changes in services, technological developments or legal requirements.

If any significant changes are made, we will provide a clear notice through the platform and, where necessary, inform you at your registered email address. The effective date of the revised policy will be stated at the top of this page.

Continued use of the platform after a policy update means you have accepted the revised policy. If you do not agree with the changes, the option to close your account is always available.

If you have any questions about this policy, you may find answers in our FAQ section, or contact us directly.